POLICIES

 
SERVICES OFFERED
Honest purchasing of your old gold.  We offer gift certificates.  Free gift wrapping.  Credit and Lay Away.  Free lifetime cleaning and inspection of any item purchased in our store.  Jeweler on premises.  Custom designing.  Special ordered items.  Engraving of jewelry.  Jewelry cleaning solution and cleaning cloths.  Ring sizing.  Remounting.  Rhodium of yellow gold to white.  Watch batteries and bands while you wait.  Written appraisals while you wait.  Same day repairs by appointment.  Professional ultrasonic cleaning and polishing.  Clearance items.  Men's and women's watches.  Debbie Brooks designer purses.
 
CUSTOMER SERVICE
We are committed to providing you the most caring customer service possible along with a superior shopping experience.  We want you to be completely satisfied with your jewelry purchase, if for any reason you are unsatisfied please bring your purchase into our store within a reasonable time limit and we will be happy to assist you in making your purchase a pleasant experience.
 
REPAIRS
Please allow 2 to 7 working days for most repairs to be completed.
 
PRODUCT IMAGES
We have attempted to accurately represent the color and size of each item offered on this website.  However, depending on your monitor , actual color and size may vary.
 
PRIVACY POLICY
We are committed to ensuring our customers' privacy.  We adhere to all privacy laws and standards and do not sell or exchange personal information with any third parties.  Personal information we collect is used for the purpose of providing you with our products and services.
 
KNOWLEDGE
Birthstones;  January - Garnet
                    February - Amethyst
                    March - Aquamarine
                    April - Diamond
                    May - Emerald
                    June - Pearl
                    July - Ruby
                    August - Peridot
                    September - Sapphire
                    October - Opal
                    November - Citrine
                    December - Blue Topaz
 
Carat weights;  24K gold is 100% pure  1.000
                      18K gold is 75% pure  .750
                      14K gold is 58% pure  .585
                      10K gold is 42% pure  1.417
 
Pearls; there are Natural pearls, Cultured pearls and Fresh Water pearls
 
Diamonds; Cut, Color, Clarity, and Carat. 
                       Some cut types are Round, Princess, Marquise, Heart, Oval, Emerald, Pear, Cushion, Radiant, and Asscher
                Color grades are D to F, G to J, K to M, N to R, S to Z
                Clarity grades are FL-IF, VVS1 to VVS2, VS1 to VS2, SI1 to SI2, I1 to I2
                Carat is size